The Chimney Corner News

The Chimney Corner, Helping to Protect Customers

The Chimney Corner has been accepted on to the Buy With Confidence (BWC) scheme whose aim is to protect customers from companies that trade unfairly.   The scheme was launched by a partnership of Local Authority Trading Standards Services who responded to concerns regarding ‘rogue traders’.   “The scheme provides consumers with a list of local businesses which have given their commitment to trading fairly” www.buywithconfidence.gov.uk Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.   “It can be almost impossible identifying the companies that are committed to providing a quality service that is fair for the customer.  We felt that the BWC scheme was a great opportunity to put our money where our mouth is”.  Lisa Wight, Client Liaison and Installation Manager. Membership of the scheme is not given lightly.  In order to become a Buy With Confidence member, a business must pass a set of tailored background checks as well as the following; complaints history review a visit from Trading Standards good references are required from previous customers applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of … Continue reading

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    Before Ecco Stove was installed my annual oil bill was £1,350 but Ecco Stove reduced my oil bill to £130 with my wood bill rising slightly to £280. I’m saving just under £1,000 per year on heating alone, and my home is continually warm and cosy.
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