The Chimney Corner News

The Chimney Corner, Helping to Protect Customers

The Chimney Corner has been accepted on to the Buy With Confidence (BWC) scheme whose aim is to protect customers from companies that trade unfairly.   The scheme was launched by a partnership of Local Authority Trading Standards Services who responded to concerns regarding ‘rogue traders’.   “The scheme provides consumers with a list of local businesses which have given their commitment to trading fairly” www.buywithconfidence.gov.uk Every business listed has undergone a series of detailed checks before being approved as a member of the scheme.   “It can be almost impossible identifying the companies that are committed to providing a quality service that is fair for the customer.  We felt that the BWC scheme was a great opportunity to put our money where our mouth is”.  Lisa Wight, Client Liaison and Installation Manager. Membership of the scheme is not given lightly.  In order to become a Buy With Confidence member, a business must pass a set of tailored background checks as well as the following; complaints history review a visit from Trading Standards good references are required from previous customers applicants must agree to abide by the scheme’s code of conduct, which requires them to follow the letter and spirit of … Continue reading

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Cambridge Edition – Light My Fire

The Cambridge Edition published the feature ‘Light My Fire’ in January 2013 and we were one of the companies that were approached for our advice and knowledge on the subject. If you’re opening up an old fireplace, or you’ve moved into a new home and you’re not sure whether the chimney’s been in use, get it checked out by a HETAS -registered expert.    “You can have the chimney pressure tested with a pump and pressure probe, called a flue integrity test; you can send a camera up the chimney to look for problem areas in the flue; or you can do a pressurised smoke test, where you seal the chimney and fill it with smoke, and inspect the house for any smoke escaping,” says HETAS -registered installer Alex Wight from The Chimney Corner.  “If the flue is leaking so much so that it fails, then the chimney is in need of relining. A test should cost upwards of £125, but the average cost of relining is hard to gauge – you can generally expect to budget for anything between £1,000 and £2,500, which should be a good incentive to look after the chimney after it’s been lined.”  It pays to … Continue reading

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    Before Ecco Stove was installed my annual oil bill was £1,350 but Ecco Stove reduced my oil bill to £130 with my wood bill rising slightly to £280. I’m saving just under £1,000 per year on heating alone, and my home is continually warm and cosy.
    Ms Wight, Six Mile Bottom – Ecco Stove E580